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Spokane Office
38 E. Wellesley
Spokane, WA 99207
Phone: 509-489-2550
Fax: 509-489-0477


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Moses Lake Office
1047 W. Broadway
Moses Lake, WA 98837
Phone: 509-765-7444
Fax: 1-877-230-2194


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Customer Service Center

Our online customer service center will help guide you through the quickest way to:
  • Report Claims
  • Make Billing Inquiries
  • Pay Your Bill
  • Request Policy Changes
  • Request ID Cards
  • Request Certificates of Insurance

To Begin - Select the Insurance Company your policy is issued with: 


Corporate Address Mail Payments To:
American International Group
PO BOX 1802
Alpharetta, GA 30023
21st Century Insurance
PO Box 7146
Pasadena, CA 91109-7146
Reporting A Claim:
If you are a policy holder and need to report a claim:
Phone Email Online
1-888-244-6163 AnswerCenter@AIG.com http://www.aig.com/claims.html
Billing Questions & Payment Options:

If you are a policy holder and would like to pay your bill or have billing questions:

Phone Email Online
1-877-638-4244 AnswerCenter@AIG.com  www.paybill.com/AIGAGA
Policy Changes & General Customer Service:
If you are a policy holder and need to make change to your policy or have a general question about your policy:
Phone Email Online
1-877-638-4244 AnswerCenter@AIG.com Auto Insurance FAQ
Proof of Insurance - Certifcate of Insurance - Auto ID Cards
If you are a policy holder and need Proof of Insurance, Certificate of Insurance or Auto ID cards:
Phone Email Online
1-877-638-4244 AnswerCenter@AIG.com Auto Insurance FAQ
If this information didn't answer my question or I need further assistance what should I do?
If you were unable to obtain an answer to your questions or need further assistance, please contact our office  >>>


Corporate Address Mail Payments To:
Sentry Insurance Group
1800 North Point Drive
Stevens Point, Wisconsin 54481
Dairyland Insurance Co.
PO Box 8021
Stevens Point, WI 54481
Reporting A Claim:
If you are a policy holder and need to report a claim:
Phone Email Online
1-800-526-4252 Service Center Claims Center
Billing Questions & Payment Options:

If you are a policy holder and would like to pay your bill or have billing questions:

Phone Email Online
1-800-334-0090 Service Center Pay Your Bill
Policy Changes & General Customer Service:
If you are a policy holder and need to make change to your policy or have a general question about your policy:
Phone Email Online
1-800-227-0201 Service Center Contact Us
Proof of Insurance - Certifcate of Insurance - Auto ID Cards
If you are a policy holder and need Proof of Insurance, Certificate of Insurance or Auto ID cards:
Phone Email Online
1-800-227-0201 Service Center Contact Us
If this information didn't answer my question or I need further assistance what should I do?
If you were unable to obtain an answer to your questions or need further assistance, please contact our office  >>>


Corporate Address Mail Payments To:
Fidelity Insurance Group
PO Box 4512
Jacksonville, FL 32232-5126
Fidelity Insurance Company
P.O. Box 33003
St. Petersburg, FL 33733-8003
Reporting A Claim:
If you are a policy holder and need to report a claim:
Phone Email Fax
1-800-220-1351 fnic-claims@fnf.com 1-800-491-7683
Billing Questions & Payment Options:

If you are a policy holder and would like to pay your bill or have billing questions:

Phone Email Online
1-800-849-6140 ins@fnf.com One-Time Payment Service
Policy Changes & General Customer Service:
If you are a policy holder and need to make change to your policy or have a general question about your policy:
Phone Email Fax
1-800-849-6140 ins@fnf.com 1-866-877-6355
Proof of Insurance - Certifcate of Insurance - Auto ID Cards
If you are a policy holder and need Proof of Insurance, Certificate of Insurance or Auto ID cards:
Phone Email Fax
1-800-849-6140 ins@fnf.com 1-866-877-6355
If this information didn't answer my question or I need further assistance what should I do?
If you were unable to obtain an answer to your questions or need further assistance please contact our office  >>>


Corporate Address Mail Payments To:
Foremost Insurance Group
P.O. Box 0915
Carol Stream, IL 60132-0915
Same
Reporting A Claim:
If you are a policy holder and need to report a claim:
Phone Fax Online
1-800-527-3907 1-800-325-1507 foremost.com/claims
Billing Questions & Payment Options:

If you are a policy holder and would like to pay your bill or have billing questions:

Phone Email Online
1-800-532-4221 Click "@Email" tab  Choose "Make a Payment" tab
Policy Changes & General Customer Service:
If you are a policy holder and need to make change to your policy or have a general question about your policy:
Phone Fax Online
1-800-527-3905 1-800-325-1507 Click "@Email" tab
Proof of Insurance - Certifcate of Insurance - Auto ID Cards
If you are a policy holder and need Proof of Insurance, Certificate of Insurance or Auto ID cards:
Phone Email Online
1-800-527-3905 1-800-325-1507 Click "@Email" tab
If this information didn't answer my question or I need further assistance what should I do?
If you were unable to obtain an answer to your questions or need further assistance please contact our office  >>>


Corporate Address Mail Payments To:
GMAC Insurance
P.O. Box 3199
Winston-Salem, NC 27102-3199
GMAC Insurance
P.O. Box 1018
Winston-Salem, NC 27102
Reporting A Claim:
If you are a policy holder and need to report a claim:
Phone Email Online
1-800-325-1088 N/A GMAC Claim Report
Billing Questions & Payment Options:

If you are a policy holder and would like to pay your bill or have billing questions:

Phone Email Online
1-877-468-3466 N/A Customer Service
Policy Changes & General Customer Service:
If you are a policy holder and need to make change to your policy or have a general question about your policy:
Phone Email Online
877-468-3466 N/A Customer Service
Proof of Insurance - Certifcate of Insurance - Auto ID Cards
If you are a policy holder and need Proof of Insurance, Certificate of Insurance or Auto ID cards:
Phone Email Online
877-468-3466 N/A Customer Service
If this information didn't answer my question or I need further assistance what should I do?
If you were unable to obtain an answer to your questions or need further assistance please contact our office  >>>


Corporate Address Mail Payments To:
Hallmark Insurance Co.
P.O. Box 250209
Plano, Texas 75025
Same
Reporting A Claim:
If you are a policy holder and need to report a claim:
Phone Email Online
N/A 1-800-876-6960 Claims Reporting Form
Billing Questions & Payment Options:

If you are a policy holder and would like to pay your bill or have billing questions:

Phone Email Online
1-800-486-5616 N/A Online Payments
Policy Changes & General Customer Service:
If you are a policy holder and need to make change to your policy or have a general question about your policy:
Phone Fax Email
1-800-486-5616 1-800-876-6960 Hallmark Endorsements
Proof of Insurance - Certifcate of Insurance - Auto ID Cards
If you are a policy holder and need Proof of Insurance, Certificate of Insurance or Auto ID cards:
Phone Email Online
1-800-486-5616 Contact Hallmark Contact Form
If this information didn't answer my question or I need further assistance what should I do?
If you were unable to obtain an answer to your questions or need further assistance please contact our office  >>>


Corporate Address Mail Payments To:
The Hartford Personal Lines
P.O. Box 14219
Lexington, KY 40512
The Hartford
PO Box 2917
Hartford, CT 06104
Reporting A Claim:
If you are a policy holder and need to report a claim:
Phone Email Online
1-877-805-9918 Online Claims Form Claims Center
Billing Questions & Payment Options:

If you are a policy holder and would like to pay your bill or have billing questions:

Phone Email Online
1-877-896-9320 N/A Customer Service Center
Policy Changes & General Customer Service:
If you are a policy holder and need to make change to your policy or have a general question about your policy:
Phone Email Online
1-860-547-5000 N/A Customer Service Center
Proof of Insurance - Certifcate of Insurance - Auto ID Cards
If you are a policy holder and need Proof of Insurance, Certificate of Insurance or Auto ID cards:
Phone Email Online
1-860-547-5000 N/A Customer Service Center
If this information didn't answer my question or I need further assistance what should I do?
If you were unable to obtain an answer to your questions or need further assistance please contact our office  >>>


Corporate Address Mail Payments To:
The Progressive Corporation
6300 Wilson Mills Road
Mayfield Village, Ohio 44143
Progressive
PO Box 94561
Cleveland, OH 44101
Reporting A Claim:
If you are a policy holder and need to report a claim:
Phone Email Online
1-800-776-4737 Contact Us Form 24/7 Claims Service
Billing Questions & Payment Options:

If you are a policy holder and would like to pay your bill or have billing questions:

Phone Email Online
1-800-776-4737 Contact Us Form Online Bill Payments
Policy Changes & General Customer Service:
If you are a policy holder and need to make change to your policy or have a general question about your policy:
Phone Email Online
1-800-776-4737 Contact Us Form Customer Service Login
Proof of Insurance - Certifcate of Insurance - Auto ID Cards
If you are a policy holder and need Proof of Insurance, Certificate of Insurance or Auto ID cards:
Phone Email Online
1-800-776-4737 Contact Us Form Customer Service Login
If this information didn't answer my question or I need further assistance what should I do?
If you were unable to obtain an answer to your questions or need further assistance please contact our office  >>>


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Corporate Address Mail Payments To:
Safeco Insurance Company
1001 4th Ave.
Seattle, WA 98154
Safeco
P.O. Box 6476
Carol Stream, IL 60197-6476
Reporting A Claim:
If you are a policy holder and need to report a claim:
Phone Email Online
1-800-332-3226 N/A Online Claims Center
Billing Questions & Payment Options:

If you are a policy holder and would like to pay your bill or have billing questions:

Phone Email Online
866-472-3326 N/A  My Account
Policy Changes & General Customer Service:
If you are a policy holder and need to make change to your policy or have a general question about your policy:
Phone Email Online
1-800-332-3226 N/A Online Account Services
Proof of Insurance - Certifcate of Insurance - Auto ID Cards
If you are a policy holder and need Proof of Insurance, Certificate of Insurance or Auto ID cards:
Phone Email Online
1-800-332-3226 N/A Online Account Services
If this information didn't answer my question or I need further assistance what should I do?
If you were unable to obtain an answer to your questions or need further assistance please contact our office  >>>


Corporate Address Mail Payments To:
The Travelers Companies, Inc.
1 Tower Square
Hartford, CT 06183
Travelers Personal Insurance
PO Box 660307
Dallas, TX 75266-0307
Reporting A Claim:
If you are a policy holder and need to report a claim:
Phone Email Online
1-800-252-4633 N/A MyTravelers
Billing Questions & Payment Options:

If you are a policy holder and would like to pay your bill or have billing questions:

Phone Email Online
800-842-5075 Email Travelers MyTravelers
Policy Changes & General Customer Service:
If you are a policy holder and need to make change to your policy or have a general question about your policy:
Phone Email Online
800-842-5075 Email Travelers MyTravelers
Proof of Insurance - Certifcate of Insurance - Auto ID Cards
If you are a policy holder and need Proof of Insurance, Certificate of Insurance or Auto ID cards:
Phone Email Online
800-842-5075 Email Travelers MyTravelers
If this information didn't answer my question or I need further assistance what should I do?
If you were unable to obtain an answer to your questions or need further assistance please contact our office  >>>


Corporate Address Mail Payments To:
Unitrin Specialty
Executive Center II
8360 LBJ Freeway, Suite 400
Dallas, TX 75243
Unitrin Specialty
PO Box 660420
Dallas, TX 75266-0420
Reporting A Claim:
If you are a policy holder and need to report a claim:
Phone Email Online
1-888-253-7834 N/A Report a New Claim 
Billing Questions & Payment Options:

If you are a policy holder and would like to pay your bill or have billing questions:

Phone Email Online
1-888-834-7780 slics@unitrin.com  Make a Payment
Policy Changes & General Customer Service:
If you are a policy holder and need to make change to your policy or have a general question about your policy:
Phone Email Online
1-888-342-6595 slics@unitrin.com N/A
Proof of Insurance - Certifcate of Insurance - Auto ID Cards
If you are a policy holder and need Proof of Insurance, Certificate of Insurance or Auto ID cards:
Phone Email Online
1-888-342-6595 slics@unitrin.com N/A
If this information didn't answer my question or I need further assistance what should I do?
If you were unable to obtain an answer to your questions or need further assistance please contact our office  >>>


Corporate Address Mail Payments To:
Victoria Insurance
22901 Millcreek Blvd.
Cleveland, OH 44122-5728
Same
Reporting A Claim:
If you are a policy holder and need to report a claim:
Phone Email Online
1-800-926-3168 N/A N/A
Billing Questions & Payment Options:

If you are a policy holder and would like to pay your bill or have billing questions:

Phone Email Online
1-800-888-8424 N/A Make a Payment
Policy Changes & General Customer Service:
If you are a policy holder and need to make change to your policy or have a general question about your policy:
Phone Fax Online
1-800-888-8424 1-800-955-0958 N/A
Proof of Insurance - Certifcate of Insurance - Auto ID Cards
If you are a policy holder and need Proof of Insurance, Certificate of Insurance or Auto ID cards:
Phone Fax Online
1-800-888-8424 1-800-955-0958 N/A
If this information didn't answer my question or I need further assistance what should I do?
If you were unable to obtain an answer to your questions or need further assistance please contact our office  >>>


Corporate Address Mail Payments To:
Sentry Insurance Group
1800 North Point Drive
Stevens Point, Wisconsin 54481
Same
Reporting A Claim:
If you are a policy holder and need to report a claim:
Phone Email Online
1-800-334-0090 N/A N/A
Billing Questions & Payment Options:

If you are a policy holder and would like to pay your bill or have billing questions:

Phone Email Online
1-800-334-0090 N/A N/A
Policy Changes & General Customer Service:
If you are a policy holder and need to make change to your policy or have a general question about your policy:
Phone Email Online
1-800-334-0090 N/A N/A
Proof of Insurance - Certifcate of Insurance - Auto ID Cards
If you are a policy holder and need Proof of Insurance, Certificate of Insurance or Auto ID cards:
Phone Email Online
800-334-0090 N/A N/A
If this information didn't answer my question or I need further assistance what should I do?
If you were unable to obtain an answer to your questions or need further assistance please contact our office  >>>


Corporate Address Mail Payments To:
Workmen's Auto Insurance Co.
714 W. Olympic Blvd. Suite 800
Los Angeles, California 90015
Same
Reporting A Claim:
If you are a policy holder and need to report a claim:
Phone Fax Online
1-888-811-4054 1-213-765-7946 N/A
Billing Questions & Payment Options:

If you are a policy holder and would like to pay your bill or have billing questions:

Phone Fax Online
1-800-927-8221 1-800-761-2305 Make a Payment
Policy Changes & General Customer Service:
If you are a policy holder and need to make change to your policy or have a general question about your policy:
Phone Fax Online
1-800-927-8221 1-800-761-2305 Contact Agent
Proof of Insurance - Certifcate of Insurance - Auto ID Cards
If you are a policy holder and need Proof of Insurance, Certificate of Insurance or Auto ID cards:
Phone Fax Online
1-800-927-8221 1-800-761-2305 Contact Us
If you were unable to obtain an answer to your questions or need further assistance please contact our office  >>>

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Note: As stated in our "Terms of Service" (TOS) agreement, descriptions of insurance coverage on this web site are for informational purposes only and may
not apply, or be included on your policy. Please contact us to confirm coverage provided on your insurance policy or policies your are contemplating purchasing.